INTRODUCE
Say Hi to Brian, Dedicated Technical Support Specialist
I turn technical challenges into seamless solutions, ensuring every customer interaction is a positive experience.
5+
Years of
Experience
10+
projects completed
on several agencies & clients
About
Every customer challenge has
a solution waiting to be found.
Since beginning my journey with now over 5 years in technical support, specializing in web, e-commerce, and SaaS platforms, I’ve helped countless customers navigate their issues with a professional and positive attitude. My expertise lies in resolving complex inquiries, whether it’s about a theme, app, or a deeper technical issue.
resume
Education & Experience
Technical Support Specialist
Eight
WordPress Support Specialist
Astoundify
Customer Support Expert
RankMath
Content Writer
SeventhQueen
Content Writer & Designer
Themify
Services
My Specializations
Technical Support & Troubleshooting
Resolving technical issues across web platforms, e-commerce, and SaaS with a customer-first mindset.
2 ProjectsCustom Development
Tailored customizations using HTML, CSS, LIQUID, and PHP to meet specific needs.
1 ProjectsContent Creation
Creating clear, user-friendly tutorials, documentation, and support materials.
8+ ProjectsSEO Optimization
Enhancing website performance and search engine visibility with strategic SEO practices.
2 Projectsmy skills
My Advantages
86%
WordPress
92%
Shopify
85%
HelpScout
70%
Webflow
90%
CSS
87%
HTML
65%
LIQUID & PHP
70%
SEO & Marketing
portfolio
Featured Projects
testimonial
Trusted by Many Clients
King + Curated
Product: Flow Theme
“We've had the Flow theme for about 5 years now. We love the clean and modern feel of the theme. Plus, anytime we've had a technical issue with the topic, their team has always been fast to respond with a fix that actually works. A shout out to Brian G at Eight Themes for helping me out with my recent issue.”
View Project
Bullhouse Brew Co
Product: Flow theme
“Brilliant Theme but even better support. We had a couple of custom bits of code that were required. The flow theme team helped superbly. Prompt and efficient. Constant communication. 10/10 service. Thank you to Brian especially.”
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Michelle's Creations TX
Product: Envy Theme
“Great response from the service team addressing our issues. Thanks to Brian G for helping us work with the theme to fit our needs.”
View Project
Roziee Co
Product: Capital Theme
“Took a minute to receive help from someone who knew how to help but overall Brian was very nice and helped me with my website issue.”
View Projectwork with 20+ Agencies worldwide
contact
Let's Work Together!
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